If you find your room online at a lower price within 24 hours of making a booking with the same booking conditions, we will match it. Just contact us within 24 hours of making your booking with details of the website.
We will match if:
You have an existing reservation with our own website
You are still within the cancellation period of your booking
The lower price is still available when we check and bookable online
The lower price is for the same room that you have booked with our website
The same check-in and check-out dates
The same room type
The same booking conditions (breakfast included, non-refundable, etc..)
No Best Guarantee if you book our hotel room through:
Group rates, corporate rates, wholesale rates, associate rates or rates that are part of a travel package do not qualify.
Rates that are part of a travel agent package or promotions do not apply (including booking basic via booking.com).