Terms & Conditions

All of our offers are subject to conditions and availability

Best Rate Guarantee

If you find your room online at a lower price within 24 hours of making a booking with the same booking conditions, we will match it. Just contact us within 24 hours of making your booking with details of the website.

We will match if:

No Best Guarantee if you book our hotel room through:

 

Advance Purchase Rate

Save 10% off our Best Available Room Only Rate

This rate includes service and VAT and is non-changeable, non-cancelable and non-refundable

Only available when booking online via our website

Deposit Policy

Advance Booking: Full credit card deposit, 100% of stay at the time of booking.

Cancellation Policy

Non-cancelable, Non-refundable, Full payment required

 

Fully Flexible Rate

This rate gives you the opportunity to change or cancel your booking within a 24 Hour Cancellation Policy (16:00 the day prior to arrival).

This rate includes service and VAT

Deposit Policy

All reservations require payment for the first night’s rate at 16:00 on the day prior to your arrival. If we are unable to secure payment, guests have until 09:00 on the day of arrival to update their payment information, otherwise, their reservation will be automatically canceled and their room will be released for sale. Proof of ID and the card used for payment to make your reservation must be presented on check-in. If the booking has been made on behalf of a guest who will be paying, they will need to update the payment information using the online check-in option to a card they can present upon check-in. Proof of ID can only be one of the following: a passport, driving license, or government-issued ID card

Cancellation Policy

24 Hour Cancellation Policy: Cancel your booking (16:00 the day prior to arrival) free of charge.

A cancellation charge of first night’s rate applicable after this time

 

Stay 2 Nights & Get 5% Off Our Best Available Rate

All reservations must be guaranteed with a credit card.

Cancel by 4 pm the day prior to arrival to avoid charge (equivalent to the first-night stay).

Guarantee Policy

All reservations require a credit card guarantee due at the time of booking.

Cancellation Policy

Reservations must be canceled 24 hours prior to arrival to avoid a penalty of one-night room and tax.

 

Stay 3 Nights & Save 12.5% Off Our Best Available Rate

All reservations must be guaranteed with a credit card.

Cancel by 4 pm the day prior to arrival to avoid charge (equivalent to the first-night stay).

Guarantee Policy

All reservations require a credit card guarantee due at the time of booking.

Cancellation Policy

Reservations must be canceled 24 hours prior to arrival to avoid a penalty of one-night room and tax.

 

Stay 4 Nights & Save 15% Off Our Best Available Rate

All reservations must be guaranteed with a credit card.

Cancel by 4 pm the day prior to arrival to avoid charge (equivalent to the first-night stay).

Guarantee Policy

All reservations require a credit card guarantee due at the time of booking.

Cancellation Policy

Reservations must be canceled 24 hours prior to arrival to avoid a penalty of one-night room and tax.

 

 

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